78% of customers leave a company because of
poor customer service. Will your company be next?
We help your Brand grow;
We stand by you until the customer relationship has been built and maintained.
Nearshore Customer Success Experts
Deliver outstanding outcomes, matching your time zone with great cultural affinity and language.
Can go the extra mile for you!
We match the right customer success team for your business to provide personalized experiences.
Our Customer Success Team resolves complex
challenges
with efficiency and great service.
Why is LATAM a smart choice?
Time-Zone
Same time zones can allow you to connect with your team and work efficiently.
Language Barrier
Nearshore nations have a high fluency in English; this results in near-perfect grammar and spelling.
Cultural Affinity
LATAM shares the same Western cultural values, making it an attractive location for businesses.
Of all the foundational pillars of a
of a business, Customer success is crucial.
How we work
Determine the appropriate team size and structure.
Establish the candidate's profile.
Put together your perfect team in 2-4 weeks.
Train staff for excellent customer experiences.
Meet with leadership to discuss performance, updates, and insights.
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What Makes Us Different?
We’re a team of all-around customer-success practitioners skilled in solving problems on any project. Our expertise achieves incremental improvements by following a customer service lifecycle.
Client Reviews
⭐️⭐️⭐️⭐️⭐️ Excellent!!
"Puzzle Recruitment was great at adapting to what we needed"
"Puzzle Recruitment was great at adapting to what we needed"
⭐️⭐️⭐️⭐️⭐️ Excellent!!
"Puzzle is very communicative, available, and flexible, and they always try to find solutions for us"
"Puzzle is very communicative, available, and flexible, and they always try to find solutions for us"
⭐️⭐️⭐️⭐️⭐️ Excellent!!
"We've saved a lot of time, money, and energy."
"We've saved a lot of time, money, and energy."
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Schedule your FREE consultation!
